Bringing Course Materials into the Twenty-first Century

Day1Digital

Day1Digital (D1D) is the preferred method for York University students to receive their textbooks. The program has been available at York U since the summer of 2021 and similar programs are widely available at several other Universities and Colleges in Canada and the USA. When a title is available through Day1Digital:

• Students can access their digital material on the first day of the semester through an easy link in eClass.
• You can opt yourself in or out for a short period of time at the beginning of the semester to take advantage of lower prices
• If students remain opted in, their student account will be billed the non-refundable digital material fee.
• Depending on the course, students start opted in or opted out. If they stay in the Day1Digital program, they will be billed.
• If you withdraw from the course before the D1D withdrawal deadline, you will not be billed, even if you were opted in to the material at the time of withdrawal.
• Day1Digital materials are HST-exempt.

Benefits to Faculty:

• No restraint on academic freedom. Instructors continue to choose the content.
• Easy integration. The Bookstore adds the link in your course shell and tests it to ensure it is working properly.
• Students can begin online homework assignments on first day of class.
• Instructors receive free access to the ebook for the duration of the course, through the same easy link in the course shell.
• Bookstore help desk supports students and manages all troubleshooting.

Benefits to Students:

• Lowest price solution & tax exempt.
• Course materials available day one with no waiting in line for heavy books.
• All of the benefits of ebooks that you love (search functionality, portability, highlighting, study aids, etc).
• Easy access in eClass.

Frequently Asked Questions

What is Day1Digital?

Day1Digital provided students easy access to an ebooks and courseware through eClass or Moodle, with the discounted cost of the material being billed to your student account.

How much does Day1Digital cost? Why is it so much lower than traditional textbooks?

The price varies depending upon the platform and content used by the instructor, but D1D prices are lower than the cost of purchasing access direct from the publisher or from buying the printed text. The reason the prices are lower is that with this program, we are able to negotiate better prices with the publisher for ebooks.

How and when do I pay for my access?

If you stay in the D1D program we will bill your student account on our next regular billing date. The only exception is if you withdraw from the course prior to the D1D withdrawal deadline. For information on dates click here.

Once I make my choice can I change my mind?

Yes. You can opt yourself in and out during a short time at the beginning of the semester. After that, you can no longer choose.

I dropped or withdrew from the class. Will I receive a refund?

If you drop the course before the Day1Digital withdrawal deadline, you will not be billed.

Is Day1Digital available for all titles and courses?

No. D1D is available in selected courses. We are partnering with top publishers and while the list will continue to grow, not every title is available at this time.

Can I download the book to read offline?

Yes. If you have opted in for the ebook, you can read it offline using the VitalSource Bookshelf app.

Can I access the ebook after the course?

There are varying licence lengths. Check the link description in your eClass page for the licence length of your book. If it extends beyond the dates of the course, you can access your ebook on VitalSource Bookshelf app.

I opted in, but I can’t find my book on my VitalSource Bookshelf.

Make sure to click on the access link in your eClass course page after the Opt Out/In deadline. This will properly synch your VitalSource Bookshelf with your course book.

I clicked on the Day1Digital link, but I can’t opt in.

If you recently enrolled, you may need to wait up to 24 hours to access your course materials through the link. Please wait 24 hours. If the problem persists, reach out to askyub@yorku.ca. Don’t forget to include your name, student number, and course code.

If you missed the Opt In deadline, then you won’t be able to Opt In to the course materials on your own. If you would like to Opt In, reach out to askyub@yorku.ca. Don’t forget to include your name, student number, and course code.

How do I check if I am Opted In or Opted Out?

Click on the access link in your eclass course page to launch the course dashboard. Locate the matching course on the dashboard to see your status. A checkmark with “Opted In” status will mean that you are currently opted in to the program.

Note: For any courseware material, you must access the content at least once before the Opt In deadline to ensure your access remains active.

Can I Opt-Out after I Opted-In?

Yes, you can Opt yourself in and out before the Opt In deadline. Simply click on the access link in your eclass course page.

To Opt-In, locate the course and material in the dashboard and click “Opt In”. Click “Read Now”, and then log in to your VitalSource Bookshelf.

To Opt-Out, locate the course and material in the dashboard and click “Want to Opt-Out?” You will be required to select the primary reason for opting out. Submitting a response is required. Once a reason is selected, you can confirm your Opt Out preference. Day1Digital Ebooks are non-refundable after the withdrawal deadline.

I missed the Opt In deadline. Can I still opt in?

Yes. Please reach out to askyub@yorku.ca. for help with opting in after the Opt In deadline. If you wish to opt in to courseware (eg. MyLab, Top Hat, etc.), it may take some more time as your profile has to be reactivated.

What is courseware?

Courseware is any number of interactive learning tools, including videos, links, quizzes, and assignments, that are designed to help students understand the topics being studied. Your instructor may assign courseware as a component of your final grade or just for extra learning opportunities. The Day1Digital program includes courseware. Some examples of courseware are MyLab, Achieve, Connect, and WebAssign.

I was charged for a book but I didn’t opt in.

There are two types of Day1Digital models – Opt Out and Opt In. At the beginning off the semester, we send out emails to inform you of what model your course is running under. Please pay attention to these emails, as they contain important information about how the program works and procedure to Opt Out or Opt In of the program. Day1Digital Ebooks are non-refundable after the withdrawal deadline.

I opted in, but the link is asking me for payment or an access code. What should I do?

If you stay in the D1D program, we will bill your student account on our next regular billing date. Please reach out to askyub@yorku.ca for help. Don’t forget to include your name, student number and course code.

What happens if I bought 2-term access to courseware that is being used in separate terms? Do I have to pay again?

No, you do not have to pay again. You will be marked in our records as a Continuation Student, so you can go ahead and Opt In to the item in your second course. You will not be billed again.

How do I access my Top Hat lifetime book after my course is finished?

Simply log into your Top Hat account that you created and go to My Library. You’ll be able to access your Top Hat books there.

I’m an instructor, who do I contact with questions, or to participate?

Please ensure that you contact your bookstore textbook buyer and place your textbook adoption order with us. Once we have your book information, we will research if Day1Digital is an option available and will contact you if it is. If you want to know in advance, please inquire to your buyer. See the list of buyers here.

As an instructor, how am I involved in setup and support?

Once you give us approval by email to proceed, we do all of the work to set up the ebook link in your eClass course shell. We include information on how students can contact us for support, and then the bookstore handles the rest.

Who should I contact if I am having trouble with access to the online content?

Please email us at askyub@yorku.ca.

I have further questions that were not addressed. Who do I contact?

If your question wasn’t answered in this FAQ, please email the D1D student help desk at askyub@yorku.ca.